In case of a refund, will I get my fee back?
Fees are refunded if the soft cap is not reached. However, if the project revokes the contract for reasons beyond our control, fees will not be refunded.
This policy ensures that investors are protected in case a project fails to meet its initial funding goals while also maintaining the integrity of the investment process when unforeseen circumstances arise.
Related Questions
When will I get my fee back?
You will get your fee back if the project fails to reach its soft cap, ensuring that your investment is fully returned without any deductions.
What happens if the project revokes the contract?
If the project revokes the contract for any reason that is beyond our control, the fee will not be refunded. This is because the revocation is an action taken by the project, not by Staria Launchpad.
How will I be notified about a refund and fee return?
You will be notified via email and through your account dashboard on Staria Launchpad if a refund is initiated and if your fee will be returned.
What is a soft cap and how does it affect refunds?
A soft cap is the minimum amount of funds a project needs to proceed. If this amount is not reached, the project is canceled and all investments, including fees, are refunded to the investors.
Are there any conditions where the fee is partially refunded?
No, the fee is either fully refunded if the soft cap is not reached or not refunded at all if the project revokes the contract for reasons beyond our control.
How can I check the status of my refund and fee return?
You can check the status of your refund and fee return through your account dashboard on Staria Launchpad. Notifications will also be sent to your registered email address.
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